Abstract: Hearing care isn't inexpensive to the consumer. There are many costs in the operation of an audiology cost, and many ways to facilitate covering them. This class seeks to explain it for employees of a clinic, and present the various methods.
Summary: The staff of audiology clinics know that hearing aids can be expensive, but do they know why? This class is a basic introduction to understanding the costs of operation for an audiology practice, relating to wages, material costs, supplies, equipment, etc. Delivery models can also vary from practice to practice, whether it is bundled or unbundled care, or something in between. Examples of these delivery systems, when and where they are appropriate will be discussed, and different opportunities available to ensure the practice can keep its doors open. So often the focus of what we do is about best practices in patient diagnostics and treatment, but we also need to emphasize the business aspect to ensure that we are available to take care of the patient. It is important for employees to know these aspects of the business so that they feel justified in discussing prices with patients.
Brief Summary of Clinical Takeaways: The clinical takeaway for this session is that good hearing care isn't inexpensive, but is valuable and we should feel comfortable discussing this with our patients.
Learning Objectives:
Understand the basic costs of operations of an audiology clinic.
Understand the differences in retail pricing systems for patient diagnostics and treatment options.
Understand the differences in hearing aid delivery care models, from bundled to unbundled care and everything in between.
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.jpg "C. Scot Frink, AuD photo")